
Site Navigator Volunteers:
Site Navigators handle customer intake (checking identifications, handing out in-take forms, managing the waiting list), explain the consent process and offer additional services at our sites through our “Money Menu.” Training is required and regular volunteer courses (16-hours in length) are set in December and January of each year. IRS requirements for this role require the passing of an ethics exam and enrollment as a volunteer through the Omaha EITC Coalition.
Site Navigators handle customer intake (checking identifications, handing out in-take forms, managing the waiting list), explain the consent process and offer additional services at our sites through our “Money Menu.” Training is required and regular volunteer courses (16-hours in length) are set in December and January of each year. IRS requirements for this role require the passing of an ethics exam and enrollment as a volunteer through the Omaha EITC Coalition.

Tax Preparer Volunteers:
Tax Preparers meet one-on-one with customers and complete a thorough interview to understand the customer's situation and needs. The Federal and state tax returns are completed with participation from the customer. Training is required and regular volunteer courses (60-hours in length) are scheduled for September-December of each year. IRS requirements for activity in this role require the passing of an ethics exam, Advanced Certification in tax law, and enrollment as a volunteer through the Omaha EITC Coalition.
Tax Preparers meet one-on-one with customers and complete a thorough interview to understand the customer's situation and needs. The Federal and state tax returns are completed with participation from the customer. Training is required and regular volunteer courses (60-hours in length) are scheduled for September-December of each year. IRS requirements for activity in this role require the passing of an ethics exam, Advanced Certification in tax law, and enrollment as a volunteer through the Omaha EITC Coalition.